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Project Spotlight

Project Spotlight highlights current information technology initiatives in the Government of Dane County, Wisconsin that expand services to citizens and save taxpayers money.

Website Comparison

Human Services Website Redesign

The Department of Human Services unveiled a new website that is accessible, standards-based, and interactive. The website is optimized to load quickly and display consistently across different browsers and platforms. It's also more easily indexed so that search engine results are more accurate and ranked higher.

Content

Working with their constituents and clients, the Human Services IT staff completely re-edited the content for their 15 service categories of internal agencies and providers. In addition, new content was added to help the public and providers understand the services provided and how to obtain help.

Navigation

After reviewing the website traffic and speaking with some of the most frequent users of the site, IT staff determined that the two main audiences for the Human Services website were service providers and the public. The new site features tabs along the top of the page that change the main menu and content so that it highlights audience specific links. The public side is focused on informing the public about how to obtain services whereas the provider side focuses on becoming a provider, forms, and other business related information.

Another great aspect of the new public site menu is the introduction of dual navigation that allows users to find services based on type of service or targeted demographic. With this feature, users who are unaware of the specific name can still find services available to them.

 ADA Committee Schedule Minutes & Agendas Code of Ordinances Feedback Phone / Email Search