Seal of Dane County County of Dane
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Dane County Department of Administration

Information Management

The Division of Information Management is comprised of a dedicated team of 48 who service the technology needs of 2,500 government employees. We provide IT services that are meant to improve service quality and efficiency for all County departments.

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Help Desk

Located on the 5th Floor of the City-County Building in room 524, the Dane County Help Desk provides front-line support for all application and technical issues. We are especially happy to help with issues involving security, email, printing, hardware, and remote connectivity. Our team’s other responsibilities include:  

  • Configuring and installing PC’s, laptops, windows-based terminals and printers  
  • Scheduling and coordinating installation and repair of equipment  
  • Network security administration  

Front Desk Phone: (608) 266-4935
Help Desk Phone: (608) 266-4440

Applications Team

  • Our Applications team designs, develops, tests, and maintains all of the in-house County applications and websites. Their responsibilities also include management, administration, and maintenance of third-party and contractor developed systems.

Technical Systems Team

  • The Technical Systems team designs, implements, and supports the County network infrastructure. They are a highly skilled technical staff that is primarily concerned with the safety, quality, and efficiency of Dane County's information technology.